Date: April 1, 2024
Dear Valued Customer,
Thank you for choosing our website and supporting our products. Due to regulations from the U.S. Food and Drug Administration (FDA), we are removing the blood glucose monitoring function from the watches sold in the United States. Please note that this adjustment only affects the U.S. market, and customers in other countries will not be impacted.
If you are located in the United States and have mistakenly received a watch with the blood glucose monitoring function, please contact our customer service team for assistance in disabling this feature.
We apologize for any inconvenience this may cause and appreciate your understanding and support.
For assistance, please contact:
Customer Service Team
Email:support@koalarhealth.com
Thank you for your cooperation!
Best regards,
koalarhealth